Grab CEO and Co-founder Anthony Tan went undercover as a food delivery rider last June 19.
Tan shared his experience on the website LinkedIn.
The top executive said that he usually tries to become an undercover rider every few months.
He first did it on foot, but this time, he decided to do it through a bicycle.
Tan was accompanied by one of his experienced food delivery riders named Lim.
“Forgot to detach the baby seat on my new bike to make space for my GrabFood bag. Didn’t install the metal sticks in my bag, so it couldn’t close tightly,” he said in the post.
Tan said that his experience was smooth amid the busy lunch hour and a number of orders.
The Grab CEO said that one the ride became “slightly difficult” due to the rain and the fact that he did not know where to park.
“Smooth, I think! Only met 1 person as most chose contactless delivery, so I couldn’t get much feedback,” he wrote.
He said that he was able to deliver four orders in the two-hour experience.
