In line with directives issued by the Philippine government, Cebu Pacific, the Philippines’ largest national flag carrier, is making it compulsory for all passengers—including travellers flying the Dubai-Manila route—to wear face shields throughout the entire flight, effective August 15, 2020.
This is on top of the mandatory use of face masks upon entering the Dubai airport terminal until arrival of passengers at their destination.
CEB also continues to implement enhanced bio-security preventive measures to keep all passengers and personnel safe. These safety measures include daily extensive cleaning and disinfection protocols for all aircraft and facilities, rapid antibody testing for all frontliners and crew members, and contactless flight procedures. These are based on global best practises, and highest safety standards.
Travel regulations issued by the governments of the Philippines and the UAE will be implemented as necessary and applicable.
Before going to the airport, passengers are advised to check for real-time Flight Status on CEB’s website https://bit.ly/CEBFlightStatusCheck. Guests should not go to the airport unless the flight schedule is verified and confirmed.
CEB encourages passengers to manage their bookings online via its website, https://bit.ly/CEBmanageflight. Those on cancelled flights may choose to place the full cost of the ticket in a Travel Fund valid for two (2) years; full refund; or opt to rebook to any other travel date within three (3) months, free of charge. If travel is after three (3) months, change fees are still waived, but minimal fare difference may apply.
This is a developing situation. CEB may adjust flights depending on government regulations. The airline will contact passengers through the email addresses and mobile numbers provided upon booking for any information regarding their flights. They will also provide updates through the website and official social media accounts.
For questions or concerns, passengers can send a message via https://bit.ly/CEBrequest
For more information, frequently asked questions may be found here: https://bit.ly/CEBFlightReminders
Flights may be booked through www.cebupacificair.com or the mobile app, available both in Google Play and App Store. Those who prefer to pay in cash may pay over the counter at any branch of Al-Ansari Exchange and Al Rais Travels located across the UAE, within 24 hours of making a booking online.
