The Dubai Police achieved an impressive average emergency response time of just 2 minutes and 24 seconds in the third quarter of 2023.
During this period, the Command and Control Centre received an astounding 2.237 million calls via the emergency hotline 999. Remarkably, approximately 98.4 percent of these calls were answered within a mere 10 seconds, ensuring quick assistance for those in need.
These vital statistics were unveiled at the General Department of Operation’s evaluation meeting for the third quarter. These routine meetings play a crucial role in Dubai Police’s systematic approach to assessing the performance of its various departments on a quarterly basis.
#News | Dubai Police Records 2-minute, 24-second Average Response Time to Emergencies in Q3
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— Dubai Policeشرطة دبي (@DubaiPoliceHQ) October 23, 2023
During the meeting, officials delved into the implementation of recommendations and decisions stemming from the second-quarter review.
Additionally, they conducted a thorough comparison of performance indicators between the third quarter of this year and the same period in the previous year, ensuring continuous improvement in their services.
