The Dubai Police Command and Control Centre received more than 2.1 million calls in the second quarter of 2024, with 97 percent of them being handled within 10 seconds.
This was revealed during the Operations Department performance appraisal meeting, headed by the Assistant Commandant for Criminal Investigation Affairs, His Excellency Expert Major General Khalil Ibrahim Al Mansouri.
#News | Dubai Police receives Over 2.1 Million Calls in Q2 2024
Details:https://t.co/uiEUvgzqZr#YourSecurityOurHappiness#SmartSecureTogether pic.twitter.com/oIpF0axWim
— Dubai Policeشرطة دبي (@DubaiPoliceHQ) July 15, 2024
Al Mansouri emphasized the importance of enhanced cooperation among all police sectors in achieving the force’s goals and reaching global standards and urged the staff to further improve their performance.
Meanwhile, he called on the public to be mindful of using the emergency hotline and differentiate between 901 and the emergency hotline 999.
The 901 is a non-emergency hotline providing call center services to its customers.
Also present during the meeting were Major General Abdullah Ali Al Ghaithi, Assistant Commandant for Operations Affairs, Brigadier Sheikh Mohammad Abdullah Al Mualla, Director of the General Department of Excellence and Pioneering, Brigadier Turki bin Faris, Acting Director of the General Department of Operations, and several senior officers.
