The Ministry of Human Resources and Emiratisation (MOHRE) has ramped up its smart services for domestic workers by launching various services that aim to ease the process of cancellation and renewal of residency.
MOHRE Assistant Undersecretary for Domestic Worker Affairs Khalil Khoury said the “development of three services comes within the first phase of a plan carried out by the ministry to develop all 18 services of the domestic workers.”
These services are made available on MOHRE’s smart app, which can be downloaded on Google Play, Apple Store, and the MOHRE’s website: www.mohre.gov.ae.
The employer can also contact MOHRE’s call center on the toll-free number 80060.
Through the app, employers can now cancel and renew the visa of a domestic helper without the need to enter the user name and password.
It only requires an employer to enter his ID number, birth date, and the verification code which appears on the screen of the app. He then will receive an SMS with a verification code on the mobile number registered with the Federal Authority for Identity, Nationality, Customs and Ports Security.
After entering the verification code, the employer shall select the intended service he wants to perform, enter the necessary data, and pay the requisite fees.
The transaction will later be sent to the authority for processing, and an email will be sent to the employer with the payment receipt and a copy of the attested contract (if renewing the residency of the domestic worker).
