In case your important documents are lost or stolen in Dubai, there’s a convenient way to report it as missing through the Dubai Police online portal.
UAE residents can declare lost official documents, passports, and mobile phones through Dubai Police’s website. Here’s how:
To report lost official document, check this: https://www.dubaipolice.gov.ae/wps/portal/home/services/individualservices/lostitems/lostdocument
On this link, owners of lost document will need to indicate nearest police station, provide Emirates ID information, document type, contact information, and details of loss.
To report lost passport, check this:
https://www.dubaipolice.gov.ae/wps/portal/home/services/individualservices/lostitems/lostpassport
The link will direct users to a page where passport owners need to input their Emirates ID number.
Or, passports may go to the nearest police station to fill out a special form and submit required documents, namely two passport size photos, copy of lost passport (if available), letter from the sponsor and copy of the sponsor’s passport, as well as printed and stamped letter from employers.
To report lost mobile phones, check this:
https://www.dubaipolice.gov.ae/wps/portal/home/services/individualservices/lostitems/lostmobile
Even missing mobile phones can be retrieved by Dubai Police provided that accurate pieces of information are available. It is important to take note of basic details of your device, such as model, model number, serial number, and color, because these will be requested on the report page.
Owners of missing phones should also provide contact information, details of loss, and Emirates ID number.
