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Mar 21 19, 5:44 am

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UAE cuts mobile plan cancellation fees

by | TOP STORIES

Mar. 21, 19 | 5:44 am

The UAE’s Telecommunications Regulatory Authority (TRA) said it had lowered mobile phone plans’ cancellation cost.

Instead of paying one month’s fee multiplied by the number of months remaining in the contract, users will now only have to pay a month’s fee, the TRA said in a statement.

Mohammad Al Ramsi, regulatory affairs director said the change was “in response to the complaints of some customers since the previous provisions forced customers to commit to using the service until the end of the contract, despite their unwillingness to do so sometimes.”

The adjustment applies to contracts signed after the issuance of the order

The TRA reportedly said it was mulling over introducing the same arrangement to other services’ contracts such as Internet and television contracts, both of which fall under the purview of the TRA.

But while changes have yet to be made on the other service contracts, the TRA will monitor compliance of telecom players.

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THE FILIPINO TIMES is the biggest and most trusted Filipino newspaper in the UAE.

It has a print run of 60,000 copies and 250,000 readership per week; bolstered by 1 million visitors to its website every month. It also has an e-newsletter sent to its 250,000 subscribers every day.

The Filipino Times is FREE and has the widest targeted circulation across the 7 emirates of the UAE.

With more than 2,500 strategic distribution spots, TFT is available where the Filipinos are - at Smart Bus Shelters, Metro Stations, restaurants, supermarkets, schools, airport lounges, Emirates and Etihad Philippine-bound flights, churches, Filipino community events and many more.

THE FILIPINO TIMES. We are where the Filipinos are.

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