Overseas Filipino workers (OFWs) often complain about accessibility problems when trying to connect with government offices in their host countries. Some OFWs experience getting passed on from one person to another, while some rants not receiving actions, but “we will get back to you”.
RELATED: Online petition to free OFW from employers launched https://filipinotimes.net/top-stories/2017/08/31/online-petition-to-free-ofw-from-employers-launched/
RELATED: Bello answers OFWs queries about iDOLE https://filipinotimes.net/news/2017/07/26/bello-answers-ofws-queries-about-idole/
As a media organization that aims to uphold the essence of public service, The Filipino Times’ experiences are no different.
Just this morning, TFT reached out to a Philippine embassy in Western Asia to confirm reports about an OFW domestic worker who has allegedly been illegally detained for a decade.
It took TFT four failed attempts before finally being able to connect. On the successful try, TFT was instructed, however, to send an email to be able to get statements.
RELATED: OFW ID free-of-charge if this deal pushes through—DOLE Usec https://filipinotimes.net/news/2017/08/29/ofw-id-free-of-charge-if-this-deal-pushes-through-dole-usec/
Aiming to deliver balanced news and help the OFW who is said to be in distress, TFT attempted to directly contact Department of Labor and Employment (DOLE) Secretary Silvestre Bello III through his personal mobile—and he did not fail TFT.
Bello took the call in no time and immediately asked TFT to provide the details of the incident to be of help.
He also assured that he will also get in touch with concerned agencies to address the issue and report inability of government staff to give updates.
Bello has previously expressed openness to answer labor concerns first hand.
Aside from DOLE’s hotline number 1349, inquiries and concerns can also be raised through his personal mobile—0917 323 2360.
Filipinos outside the UAE can also easily contact him without worrying the cost of a long distance call using Viber messaging application.
RELATED: OFW ID free-of-charge if this deal pushes through—DOLE Usec https://filipinotimes.net/news/2017/08/29/ofw-id-free-of-charge-if-this-deal-pushes-through-dole-usec/
RELATED: Online petition to free OFW from employers launched https://filipinotimes.net/top-stories/2017/08/31/online-petition-to-free-ofw-from-employers-launched/
RELATED: Bello answers OFWs queries about iDOLE https://filipinotimes.net/news/2017/07/26/bello-answers-ofws-queries-about-idole/
