Philippine Airlines (PAL) continues to reach out to their affected passengers in Saudi Arabia as they have recently provided several contact details where passengers can keep in touch amid the new directives set out by the country.
“With the latest directive from Saudi authorities, all PAL ticket offices in Al-Khobar and Riyadh will be closed effective immediately,” said their advisory.
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All concerns of passengers will be handled digitally – through phone calls and emails for the mean time. Here are the contact details, depending on which part of Saudi the passenger hails from:
Dammam Passengers:
Email: [email protected]
Tel: +966 13 8822602 / 8829116 / 8824993
Timings: 9:00 am – 1:00 pm
Riyadh Passengers:
Email: [email protected]
Tel: +966 11 465 3995
Timings: 9:00 am – 5:00 pm
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The airline assured the public that passengers, whose flights have been disrupted by government-led preventive measures against the coronavirus disease (COVID-19) across the world, can still convert their tickets to a travel voucher which is valid for one year.
