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Philippine Airlines offers free flight rebookings, refund for travellers bound for China

Philippine Airlines has advised passengers with confirmed tickets to and from various Chinese cities that they can avail free flight adjustments or even refund amid the Wuhan coronavirus outbreak.
PAL said that effective immediately, passengers of Philippine Airlines with confirmed tickets to and from Xiamen, Jinjiang, Canton, Shanghai, Beijing, Hong Kong and Macau issued on or before January 24, 2020 for travel between January 24 until February 29, 2020, may request for rebooking, rerouting, or refund with waiver of penalties.
“We are carrying out this move to give our passengers with flights to and from China the flexibility to make adjustments in their travel plans,” PAL said in a statement.
READ ALSO: Airlines alerted on safety procedres amid new coronavirus scare
Rebooking and Rerouting are allowed for travel until June 30, 2020 with penalties waived.
Refunding the cost of tickets is allowed with penalties waived.
PAL said that customers can contact their travel agents for tickets purchased through agencies.
For tickets purchased online, customers can call the hotline (+632) 8855-8888.

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