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Dubai Taxi migrates to Hala e-hailing platform

by | News

Nov. 18, 19 | 10:24 am

Photo credit: RTA

Booking a taxi in the UAE is now made more convenient and smarter after it has moved entirely to Hala.

In an announcement made by the Roads & Transport Authority (RTA), it said that this is their new venture with Careem, as of December 7, 2019.

Ahmed Bahrozyan, CEO of RTA’s Public Transport Agency, said the move is considered a “paradigm shift” of the Dubai Taxi booking process from the traditional system of phone calls of the past to the app-based Hala of today.

“It is part of RTA’s strategic drive to support the Dubai Government’s Smart City initiative. This transition comes after a landmark one-millionth booking within days after the official launch of Hala service on 29 August 2019,” he said in a statement.

Taxi booking using Hala’s e-hailing system on the Careem app will have its additional benefits.

“Among the additional benefits that customers will enjoy from this innovative way of booking a Dubai taxi, is the ability to raise questions or concerns directly via the Careem in-app chat. Safety and lost & found issues will remain to be handled by RTA’s Call Center (8009090). Customers will also be able to book taxis from all areas of Dubai with a shorter estimated time of arrival (ETA),” Bahrozyan added.

Clemence Dutertre, CEO of Hala, assured of an efficient system for customers and provide them access to a wide fleet of taxis round-the-clock.

He added that customers will experience what Hala has to offer like providing an improved way of getting around in the exact same taxi, with shorter ETAs and all the advantages of the Careem app including knowing their route, fare upfront, driver details, Rewards points, and rating their ride.

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It has a print run of 60,000 copies and 250,000 readership per week; bolstered by 2.5 million visitors to its website every month. It also has an e-newsletter sent to its 250,000 subscribers every day.

The Filipino Times is FREE and has the widest targeted circulation across the 7 emirates of the UAE.

With more than 2,500 strategic distribution spots, TFT is available where the Filipinos are - at Smart Bus Shelters, Metro Stations, restaurants, supermarkets, schools, airport lounges, Emirates and Etihad Philippine-bound flights, churches, Filipino community events and many more.

THE FILIPINO TIMES. We are where the Filipinos are.

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