Philippine Airlines (PAL) will temporarily halt its flights to Kuwait, starting May 16 until such time that the demand for the route improves.
PAL posted on Facebook on April 7 that the ongoing slowdown in travel by overseas Filipino workers (OFWs) to Kuwait has made flights to the Middle Eastern country economically unsustainable.
Nonetheless, the flights of PAL to help repatriate distressed OFWs in Kuwait will continue.
It advised passengers with flights on May 16 and beyond to avail of any of the following options:
1. Rebook their flights to travel on or before 16 May.
2. Reroute their PAL Manila – Kuwait journey to fly on PAL to Abu Dhabi or Dubai or Doha, and then on Other Airlines (OAL) for the connecting flight to Kuwait.
3. Reroute their PAL Kuwait – Manila journey to fly on Other Airlines (OAL) to Abu Dhabi or Dubai or Doha, and then take the PAL flight home to Manila.
4. Refund their unused tickets.
“PAL assures all affected passengers with confirmed tickets that refund/reroute/rebook charges will be waived accordingly.”
The flag carrier also said it will shoulder the cost of flights on other airlines for passengers who avail of option 2.
Passengers in Kuwait may call PAL toll-free number 1-800 – 855 – 8888 and from the Philippines, hotline number (02) 855 – 8888 or visit the nearest PAL ticketing office or partner travel-agent, PAL said.
(With supporting reports from PAL Facebook and ABS-CBN)
