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Dubai delivery man praised for looking after baby beyond call of duty

A delivery man in Dubai won praises for refusing to leave from a lady customer’s home after he heard her baby cry inside the apartment while she had been away.

He thought that the child was alone at home while the lady had been on the way to receive the order.

26-year-old Mohammed Hassan, who works for food delivery app Talabat, went beyond the call of his duty and stood at the door until the woman had returned home.
The simple act of affection has now made him a social media star and the company’s rewards too.

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The woman had told him to leave the order at the door while she would take time to reach home and had been on the way.

Finding the child alone, Hassan waited at the door and left only after she returned back. He had heard the baby crying from inside the apartment.

The delivery rider drew praise for his action and the lady customer posted his picture on social media with a thank you note and was also rewarded by his employer Talabat.

The customer narrated the entire incident on social media. “So, yesterday was my birthday, and we have ordered a cake through the Talabat app. When I was rushing home, the driver called me to tell me that he’s outside my door with the cake. I told him to leave it at the door as I am not home yet, but he said, ‘Ma’am, I can’t leave! I hear a baby crying inside’ so I said there’s someone with the baby, and it was OK to just leave it was almost home. Ten minutes later, I arrived, rushing up to check on the baby, and I see this hero driver still standing at my door with the cake, and he refused to leave until I arrived to make sure my baby is okay.”

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“People like him (Mohammad Hassan) prove that humanity is amazing! Thank you so much, Mohammad and Talabat, for bringing such decent and caring people to our lives. #thankyou,” she added.

The delivery boy said that “my heart didn’t allow me to leave the place until the customer arrived.” He said that he was reminded of a little niece and nephew back home in Pakistan, and the baby’s cries reminded him of them. He added, “ we have been trained at Talabat to ensure the safety and happiness of our customers, so at that moment, I felt it was important for me to wait.”

He waited for nearly 10 minutes before the customer arrived. Appreciating his efforts, Talabat took note of the social media comment of the customer and decided to reward the rider with a cash prize. His trainer said he will be awarded a “cash prize at the end of the month” emphasizing that his action was reflective of the Talbat work ethics. (AW)

Staff Report

The Filipino Times is the chronicler of stories for, of and by Filipinos all over the world, reaching more than 236 countries in readership. Any interesting story to share? Email us at [email protected]

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