Since non-payment of salary by an employer is a violation of the labor laws in UAE, employers who delay wages will have to pay Dh20,000 fine under a penalty system enforced by the Ministry of Labor.
An official at the Ministry of Labour states that an employee has the right to file a complaint against employers who did not pay his/her salary on time or violated the terms of contract concerning vacations, overtime, or gratuity.
An official at the ministry said an employee has the right to file a complaint against the employer. This can be done through the ministry’s website www.mol.gov.ae.
The employee can also call the toll-free number 800665, which allows him/her to file a complaint or to inquire about all his rights guaranteed by the Labour Code. The employee can also e-mail the complaint to [email protected].
The official also clarified that its call centres are equipped to offer a wide variety of services to employees and employers. Call centres are equipped to give information on procedures and laws, including the wage protection system (WPS), housing requirements for workers and working hours.
Employees can also track their complaints on the website. Through a service called e-natwasal, available on the website, an employee can review his labour contract and make a photocopy of it.
According to latest statistics on the ministry’s website, the number of visitors exceeds 29 million, with an average number of 2500 calls daily.
the company of my husband file a case because the company delayed his salary for 6 months (accumulated not consecutive) and failed to renew his visa for 8months while he’s working. The company failed to showed up in Labor hearings and proceeded the case to court (Sharjah). Case has been made and as per our demand, it should be around 200,000 Dhs including the hospitalization of our son since he was born premature and my insurance is under his company and as per the insurance(orient-mednet) they have hold the policy not only for us but all the employees of this company because his company paid only down payment with the broker and failed to pay the full outstanding amount so they have the right to hold it and collect the reimbursement only when the company paid the full outstanding amount with them. And with this nothing happen so we have added it in our case since we took loan in bank to pay the hospital.
Now the final judgement from Sharjah Court has been issued last July 31,2017 and the judgement, from 200,000 AED, they only provided my husband a judgement of 46,000 AED to be collected which is if you compute my husband’s salary of 9,000 AED as per his contract, this amount is not even enough and how about his gratuity. moreover, his current salary has been increased 12,000 AED after the appraisal and most of the delayed salary is already under the 12,000 AED Salary.
Their basis of judgement is unknown and we didn’t have the explanation of how they do the calculation. We are just assuming that they calculated the delayed salary based on BASIC SALARY + the gratuity and rejecting our claims for the reimbursement from insurance.
They told us to make an appeal, but we cannot afford a lawyer and maybe if we will appeal, we are afraid that we might lose even this money as we don’t know our chances.
Is this really how the case should be. we need to be enlighten if we we have to appeal or just move on and consider this as lose.
Moreover, we have paid a fine in immigration an amount of 10,000 AED from our pocket. and the court didn’t waived the fines.